Having drinks with a friend last night, she told me of an experience her friend had been through last week at a popular 'upmarket' bar in Amsterdam.
She had gone with a friend and ordered 2 glasses of Chardonnay from the menu, priced at €4. After several orders, they got their bill only to notice they were charged €6.50 for each glass. They pointed out to the waitress they had actually ordered the €4 to which she replied that it was a mistake on the menu and it was actually €6.50.
Not happy they asked for the manager, who came and pointed out it was a mistake on the menu, but they would still have to pay the full €6.50 for each glass. After a conversation the manager then gave in and said 'this time' they could pay the €4. They paid the bill and as they were leaving the waitress went straight to them and told them to their face that they pissed her off.
Never before have I heard, nor encountered this. And having previously been to this bar a few times, I have no plans to ever frequent the bar again. The fact the manager hadn't changed the menu if even with a pen over the price, which by Dutch law is required to show all prices.
Be careful out there, and just double check the price when ordering from the upper market type bars in the city, especially along the Prinsengracht area!
She had gone with a friend and ordered 2 glasses of Chardonnay from the menu, priced at €4. After several orders, they got their bill only to notice they were charged €6.50 for each glass. They pointed out to the waitress they had actually ordered the €4 to which she replied that it was a mistake on the menu and it was actually €6.50.
Not happy they asked for the manager, who came and pointed out it was a mistake on the menu, but they would still have to pay the full €6.50 for each glass. After a conversation the manager then gave in and said 'this time' they could pay the €4. They paid the bill and as they were leaving the waitress went straight to them and told them to their face that they pissed her off.
Never before have I heard, nor encountered this. And having previously been to this bar a few times, I have no plans to ever frequent the bar again. The fact the manager hadn't changed the menu if even with a pen over the price, which by Dutch law is required to show all prices.
Be careful out there, and just double check the price when ordering from the upper market type bars in the city, especially along the Prinsengracht area!
No comments:
Post a Comment